How to find a business
On the home page and the subscriber page, the service selector follows How it works. Choose a service you are interested in to see examples of subscription benefits for that category. On the subscriber page, shared tools follow below, along with Benefits and terms covering pricing, visits and stopping renewal. Find offers in this category opens the Marketplace filtered by your choice. Always check the specific contents, price and terms in the business offer.
You will find businesses that offer subscriptions on the Marketplace. You can browse it without signing in, and sign in or register when you order.
After you register, the app takes you through a short guide: billing details (optional), how subscriptions work (bookings, QR code, group classes using a fitness studio example, rhythm, your own choice, payments; short examples follow one another, and you can skip them or open just the topic you are interested in) and choosing a business. We remember every step, so if you choose Set up later, you continue where you left off when you come back to the app. If you order a subscription in the meantime, you do not need to finish the guide.
- Search: enter the name of a business or service and a city or address.
- Category: narrows the choice to a field, for example Beauty & hair, Fitness & sport or Food & drink.
- List and Map: on the map, the Near me button shows businesses around you. Your browser or phone will ask for permission to use your location.
- Sorting: Recommended, By rating, By subscriber count or By price, ascending or descending.
What you see in the business detail
- The description, photos, opening hours and branches of the business.
- How the service is used: the Online booking label or No booking needed, just walk in. The Unused visits roll over label means that whatever you do not get to, you can use in the next period.
- Packages with prices. For a VAT payer, the price states that it includes VAT; for a non-payer, it is the final price.
- Ratings from other subscribers.
- Who provides the service and issues the invoice. You enter into the contract with the business, SUBVY handles the order and payment.
Choosing a package and payment interval
Above the packages, you switch the payment interval: Monthly, Quarterly, Semi-annually, Annually or Every two years (depending on what the business offers). For each package you then see the price per month, the total price for the period, the discount and what the package contains. With a longer interval you pay more at once, but usually less per month.
You choose a package with the Select button. For some packages, you also choose the number of items per period on the next page, and the price is recalculated accordingly.
For a service with a visit rhythm you choose your rhythm on the checkout page under How often do you want to come?, for example every 5 weeks. Each option shows the price per period. You can change the rhythm later, see Changing the visit rhythm.
For a package with products from the business catalog (for example espresso or flat white) you choose the one you want under Which kind. Each kind shows its price per period. You can change the kind later, see Changing the kind.
The What you get box explains the allowance for each item separately. For a rhythm, it shows an approximate annual number of visits; for a count per period, it shows the count for the selected billing interval. If the item’s period is longer than the billing interval, it shows the item’s own period; another payment does not by itself grant a whole new allowance. The price per visit or item appears only for a package with a single item. Mixed packages distinguish rollover rules for rhythms and counts per period. For a rhythm longer than a year, the exact period is shown, for example every 24 months.
For a package with a number range (for example 10 to 30 coffees a month) you enter your number under How many do you want per period?, or pick one of the quick options. The price per period is recalculated by the number. You can change the number later, see Changing the number of items.
Card payment and 3D Secure verification
- Confirm the price, terms and request to begin performance.
- If you do not have a saved card for the order currency, add it first. Then confirm the business payment and any bank authentication.
- The subscription activates after payment, or after card verification for a free period. Stripe processes the payment on the business account.
Discount code and free periods
- Percentage discount applies for the whole duration of the subscription, not just the first payment.
- Free intervals: you pay nothing for the first period (or several periods), then the regular price applies. You can use a code for free periods only once.
- A code is valid only for the services and intervals the business has set, and only while it is valid. The order will not accept an invalid code.
With a code for free periods, nothing is charged when you order, but you enter your card right away. The Card for future payments form only saves it (Save card and activate) and the subscription is activated once the card is saved. It will be charged only for the first paid period.
Buying as a company
If you want documents issued to a company, turn on Buying as a company / business ID in your billing details and fill in Company name, Business ID and, if applicable, VAT ID. Invoices will then be issued to the company. The change only takes effect on the next invoice.