Branches

What branches are for

A member with the Business profile and locations permission can edit their assigned locations on the web and in the app. Adding or deleting locations and enabling multiple locations remain restricted to the owner.

Every business has one main branch with the address from the business profile. If you operate in more places, you can add more branches in the Pro version. Each branch has its own address, working hours and bookings, and you assign services to specific branches.

The Standard version has one branch. In Standard, the Multiple branches switch is shown with a lock.

How to turn on multiple branches and add a branch

1. Turn on the Multiple branches switch.
2. Click Add branch.
3. Fill in the Branch name (for example "Brno, center"), street and number, city, postcode and country.
4. Click Add.

Editing and deleting a branch

• You edit an additional branch with Edit. The address of the main branch is changed in the business profile.
• The main branch cannot be deleted.
• Deleting is permanent and the branch disappears from all services where it was offered.
• A branch with open bookings cannot be deleted. Cancel the bookings first.
• You can turn off the Multiple branches switch once you have deleted all additional branches.

Services, working hours and team by branch

• Services: in the service form, in the Branches section, choose where you offer the service. If you choose none, the service is available at all branches. You can change the branches even for a service someone is already paying for.
• Working hours: in Operations → Working hours, first choose the branch and then set its hours and blocked periods.
• Bookings: each branch has its own time slots. The mode for assigning bookings to staff members can be set separately for each branch in Reservation settings.
• Team: for each member you set which branches they can access. See Team and permissions.
• Reporting: the Revenue by branch report shows how much each of them brings in. See Reporting.

How to set up services and working hours is described in Services and Working hours and booking settings.

How subscribers see your branches

• The business detail on the Marketplace shows a Locations list with their number and addresses.
• On the Marketplace map, each branch has its own marker. The app finds the location from the address you entered.
• If the address cannot be found, the branch does not appear on the map. So check the street, city and postcode.

What happens when the Pro version ends

When the Pro version ends, multiple-branch mode is turned off. The additional branches stay saved but are not used. Their future bookings are moved to the main branch and detached from staff members so they can still be handled in Standard. After renewing Pro, you can turn on multiple branches again.