List pages on the web
On the web, statements load 10 at a time. Choose 10 / 25 / 100 below the table; the count on the left covers the selected year. Select statements before exporting, transferring or emailing them. Changing the year, page or size clears selection.
Mobile web
On a phone, documents become cards with all their information. The period filter, record selection and available outputs work as on desktop. The toolbar wraps to fit the screen and menus stay within its boundaries. Financial documents remain read-only on the mobile website.
In lists that support selection, Select all records on this page appears above the cards. A card checkbox selects an individual record; selection and export cover the same records as on desktop. Changing the page or filter clears selection. This applies to the mobile website in a browser; the native app keeps its existing controls.
Working with lists on the website
Export contains downloadable files. Transfer sends directly to ABRA Flexi through its API, while Send by email emails documents to your signed-in address. Without a configured connection, Transfer explains the next step and links authorized users to Settings → Accounting software. Financial records remain read-only.
Period, checkboxes and Shift selection work as before. Export contains print/PDF, CSV, ISDOC and accounting XML in Pro; email and direct transfer have separate buttons. Bulk file downloads produce a ZIP with individual documents. Emails and transfers run sequentially, stopping on error; earlier documents may already have been sent.
How the commission is calculated
If a statement is too large to email, download the complete document on the web.
Find older statements on further pages of the list. Downloading a statement includes all its items.
SUBVY takes a commission from every subscriber payment (for a subscription and for a gift voucher). It consists of a percentage of the payment and a fixed amount per payment. It is deducted automatically at the moment of payment, and the rest comes to you in a payout. You do not pay or invoice anything extra.
- For the first subscription payment, Stripe converts the percentage and fixed amount into one percentage with two decimal places. Rounding can therefore slightly change the commission. Commission statements and invoice exports show the amount actually deducted. Renewals and gift vouchers use an exact commission amount.
- The commission is calculated from the full amount the subscriber paid. A discount for a longer interval therefore lowers it along with the price.
- The rate valid at the moment of payment is saved with the payment. A later change of rates does not recalculate payments already made.
- The commission is the same in the Standard and Pro versions.
Commission bands
The amount of commission depends on the commission band. The band is set by your business's turnover from subscriber payments in the previous calendar month and applies for the whole month. The higher the turnover, the lower the commission. A new business starts in the first band.
The current turnover limits and rates of all bands are always on the page for businesses.
- The SUBVY commission card on the Overview shows your band, your rate and how much turnover you need for a lower band. All bands are listed on the web in Commission statements, in the app on the bands screen.
- Bands apply to each currency separately: payments for services in EUR have turnover limits and the fixed amount in EUR, and turnover counts only payments in that currency. If you sell in more currencies, switch the band table in Commission statements by currency.
- The band and commission statements are visible to the owner and members with the Commission statements and commission band permission. A member sees the card on the Overview only if they also have the View financial figures permission.
Card payment fee
The page for businesses links to Stripe pricing and includes an expandable subscription example. For each commission band, it separates SUBVY commission from estimated Stripe fees and shows how much you keep after both are deducted.
You pay Stripe for cards, Billing, gift voucher invoices, disputes, Radar and currency conversion under Stripe pricing. These fees are separate from SUBVY commission.
Commission and the displayed Pro prices are final, including VAT where applicable.
In Finance → Invoices, a payment shows the actual Stripe fee when available and its currency. The web summary covers displayed payments and keeps currencies separate. A dash means the fee is not known yet. This is the payment fee; separately billed services such as Billing or Radar are listed in Stripe.
Individual rate
SUBVY can set an individual commission rate for a business for a certain period. During that time it applies instead of the turnover-based band. If you want to discuss one, get in touch through the contact page.
When the commission is refunded
Commission is refunded for a SUBVY error or bank fraud warning. A lost dispute follows its reason: commission is retained for services not received or unacceptable and promised refunds not processed, and refunded for reasons attributable to SUBVY. The business always bears Stripe fees.
Monthly commission statement
On the web, choose Period in the header; the list always shows one year. Select statements using checkboxes or select all displayed statements. Hold Shift to select the full range between the previous and current row. In Export, print or save the selection as PDF, download CSV or ISDOC and, with Pro, accounting XML. Use Send by email for email and Transfer for direct API transfer to ABRA Flexi. Bulk CSV, ISDOC and XML downloads create a ZIP archive containing individual statements. Emails and transfers run in sequence and stop on error; earlier statements may already be processed. Open your current band at the top right to see all bands and the turnover remaining to reach the next band.
Pro also offers the statement as a supplier invoice in XML for ABRA Flexi, POHODA and Money S3, plus direct transfer to ABRA Flexi. See Accounting software for the steps and permissions.
For every month in which subscribers paid you (or a commission was refunded), SUBVY issues a document for the deducted commission on the 4th day of the following month. It serves as a record for your accounting.
- The document is numbered in the format VP-year-sequence. The date of taxable supply is the last day of the month.
- It contains the commission on individual payments (with the number of your invoice to the subscriber), refunded commissions as negative amounts and, where applicable, the Dispute handling fee.
- Amount due is zero, because the commission has already been deducted from the payments.
- If SUBVY is a VAT payer, the document includes a VAT breakdown.
- At the top of the list is Not yet invoiced: the commission for the current month and the day we will issue the document.
- A payment that Stripe processes only after the document has been issued goes on a Supplementary statement for the same month.
- The statement shows the company name (or your name) and registered office from the billing details of the business. If you leave the registered office empty, we use the premises address from the Business profile.
Each new document is emailed to the owner with CSV and ISDOC attachments (an electronic document for import into accounting software). On the website you can also print the document or save it as a PDF, download the CSV and ISDOC or send it by email. In the app you open the document detail and send it by email.
Commission in EUR and businesses outside the Czech Republic
For payments in EUR you pay the commission in EUR. There is a separate commission statement for each month and currency; the statement for payments in EUR is in EUR, with the Czech National Bank exchange rate on the date of taxable supply and the total amount in CZK. A business based in Slovakia has it without Czech VAT: it accounts for the tax itself (reverse charge). A business from Czechia selling in EUR has Czech VAT on the document, also stated in CZK.
You pay for the Pro version in the currency of your country of registration: a business from Czechia in CZK, from Slovakia in EUR and without Czech VAT.